Please select a help topic above.
You can request a new password using the forgot password feature. If this feature does not work, you may need to update your browser. We recommend that you use a cutting edge browser such as Chrome or Firefox.
Don't panic. You can attempt to find your account by trying your email address with the forgot password feature. When it says that it has sent a request, then you've found your account.
If none of the email addresses you tried work, you may contact us with your student ID or registration code and we'll attempt to locate your account for you. After you've found your account, you may wish to login with Facebook to keep this from happening again.
Your test is automatically submitted, so you may leave whenever you wish. You can exit the test by pressing the left arrow at the very top. :)
You will need to let us know which test you need more time with and why. We may need to contact your instructor depending on the reason.
There are two common causes for this that we've found:
Sometimes the app sends a set of answers, but because the testing time is over, it's too late. For special cases however, we can grant expections. We may need to contact your instructor depending on the reason.
If you wish to contact us, please indicate the test and which course it's under.
If you already have an account, please log in first. After logging in, you should see an Add Class button. Press the Add Class button and the class adding procedure will begin.
If you don't have an account, press "I want to sign up" on the front page. Make sure you have an email address, your student ID, and a class registration code ready.
You will need to let us know which course and which class you wish to switch to.
Your registration code may have expired. This is because registration codes are bound to a semester. Check for an expiration date on your registration code's card. If there is no expiration date, then the registration code has already expired.
If you wish, you may contact us about your issue. You will need to write out your full registration code for us.
Depending on your class, you may need to either purchase the registration code from your institution's shop or obtain one from your instructor.
To be safe, ask your instructor on how to obtain a registration code.